Embedded Escalation Engineer USA
Microsoft USA
Santa Clara, California, USA
Posted 9/12/2025
Full Time
Santa Clara, California, USA
About the Role
The position is primarily behind the scenes providing engineering support to the broader Microsoft SQL Cloud support delivery teams for incidents that require product group engagement. At the same time, individuals should be capable and prepared to occasionally engage directly with customers to help facilitate incident resolution as appropriate.
Requirements & Qualifications
Bachelor's Degree
Required Skills
Uses business integration knowledge to influence strategy when engaging with customers, partners, and teams.
Reviews diagnostic processes and collaborates to design complete systems that simplify tools automation and eliminate systematic diagnostic issues. Builds automation tools.
Perks and Benefits
CAB
Application Details
Job Overview
Salary
confidential
Location
Santa Clara, California, USA
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Application deadline: 2025-10-04